Emergency & Incident Management

[ One Day ]

With the ever-increasing emphasis of improving resilience and the launch of Standards such as ISO 14001 (Environmental Management) and BS 25999 (Business Continuity), organisations large and small are looking to improve their ability to withstand an emergency.

This one day course gives delegates an overview of incident and emergency management, the roles, responsibilities and plans that need to be created to deal with any Emergency.

Who Should Take This Course?

  • All Senior Managers responsible for business continuity
  • Members of the crisis management resource
  • Any staff developing or implementing incident response plans
  • Spill Team Leaders
  • Production and Operations Managers
  • Shift Supervisors
  • Shift Charge Engineer
  • Plant Engineers
  • Incident and Crisis Managers
  • Spill Contingency Planners

Benefits to YOUR Business

  • Improved response to Incidents and Emergencies
  • Chemicals and their hazards
  • Levels of Chemical clean up
  • How COSHH and the New Fire Service 2010 Regulations have an Impact on Business
  • Cradle to the grave tracking
  • Methods of ID
  • Communications
  • How to manage an incident with our desk top exercise
  • Dealing with first aid incidents (decontamination)
  • Correctly and Constructed Emergency and Incident Plans
  • Spill Contingency Plan correctly conceived and integrated

Exercise for Spill Contingency

PART 1 – Covers:

  • First Response,
  • Aspect Registers,
  • Hazard Assessment,
  • Crisis Management,
  • Running the Incident,
  • Roles, Responsibilities, Action Plans and Resources


  • Identify chemicals in the workplace
  • Recognise on site leaks and spills
  • List procedures for chemical spill emergencies (Company Procedures)
  • Use equipment competently
  • Describe how to shut down, contain and dispose of chemicals safely following clean-up
  • Follow precise decontamination procedures

PART 2 –  The Live Exercise.

For this element as we will be assessing not only the reactions and response of your spill team but also the whole command and control structure and performance of your crisis management team. The exercise will be assessed from invocation to completion and debrief.


Review and Wash Up. So how did we do? Supported by a subsequent report and incident assessment and performance score, Part 3 will include a preliminary review of the incident, how each element and role performed and the areas for improvement.

  • One Day

  • On Site

  • This course is CITB approved for grant aid to levy payers and each trainee will receive a certificate of attendance on completion.


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